remember your home is only being shopped within the brokerage and the buyers are represented by agents within that same brokerage. in this scenario, the buyer also works with your listing agent and they represent both of you. with the buyer and seller both working with the same agent that agent might say “…since i am working with both of you, i’ll do this for 4%.” what that agent might say is that they are not comfortable with representing both sides and that they will find someone else to represent the buyer. this is typically going to be an agent from their brokerage.