on this page, we detail how you can request for original documents to be released. to do so, please send a letter or print and complete the attached form of authority (we do not accept email requests) formally requesting the will(s) be returned, with the following information to: administration team, band hatton button, earlsdon park, 53-55 butts road, coventry, cv1 3bh: you will then need to make an appointment to collect the documentation – please contact our administration team once they have had chance to process your request on 024 7663 2121 or email: admin@bandhattonbutton.com (please don’t attend our office unannounced as the documentation may not be on-site). alternatively, we can post your will out to you via royal mail, and this will be done within 15 working days**. if an executor has died then we will need sight of their death certificate. if you do not have the death certificate then you can apply to the general register office for a copy. this only applies if the person died in the uk.